Apartment handover: why the report decides your deposit
A handover report is drawn up when moving in and out? Do not underestimate it: it records the condition in which the apartment was handed over, and often decides whether you get your full deposit back or face claims.
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Clarify handover and defects →Your chances of getting your money back
What you should do now
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1. Record meter readings and condition
Note all meter readings and the condition of each room. Have existing defects expressly recorded.
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2. Take photos
Document the condition with dated photos, important in any later dispute over damage.
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3. Do not sign anything false
Do not sign a report that lists damage you did not cause. Add your own remarks.
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4. Keep a copy
Have a signed copy handed to you. It is your safeguard for the deposit refund.
Frequently asked questions
Do I have to sign the handover report?
No, there is no obligation to sign. But you should not sign a report whose contents (for example, alleged damage) you do not agree with. Conversely, you should definitely have existing defects recorded.
How does the report protect my deposit?
It documents the condition at handover. Anything not recorded at move-out as damage caused by you can hardly be used against you later by the landlord. A clean report backed by photos is therefore the best protection for the full refund of your deposit.
Take action now
We put together the ready-made texts and the right places to contact for you.
General information for self-help, not legal advice (RDG). In case of a high loss or uncertainty: contact a consumer advice center or a lawyer.