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Emergency

Landlord refuses the landlord confirmation?

Without a landlord confirmation there is no registration at the citizens' office, and without registration there are often problems with the bank, job and authorities. If the landlord does not issue it, you are not at their mercy: they are legally obligated to confirm.

Reach your next steps and the matching ready-made texts in just a few minutes, free of charge:

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Your chances of getting your money back

The housing provider (landlord/main tenant) must confirm your move-in in writing or electronically, usually within two weeks of moving in (§ 19 BMG). Refusing this or confirming falsely is an administrative offense.
The confirmation contains, among other things, the name and address of the housing provider, the move-in date, the address of the apartment and the names of the persons subject to registration.

What you should do now

  1. 1

    1. Request in writing

    Request the landlord confirmation with reference to § 19 BMG and a short deadline.

  2. 2

    2. Point out the obligation

    Politely point out that refusal is an administrative offense.

  3. 3

    3. Inform the registration authority

    If they remain inactive, inform the registration authority; it can require the housing provider to give information.

  4. 4

    4. Watch the registration deadlines

    You yourself must register on time; document that you requested the confirmation in good time.

Frequently asked questions

Is the landlord obligated to issue the landlord confirmation?

Yes. Under § 19 BMG the housing provider must confirm the move-in, usually within two weeks. If they refuse the confirmation or issue a false one, it is an administrative offense that can be punished with a fine.

What do I do if they refuse?

Request the confirmation in writing with a deadline and refer to their obligation (§ 19 BMG). If that does not help, turn to the registration authority (citizens' office); it can require the housing provider to cooperate. Document that you asked in good time, so that no default is attributed to you.

Take action now

We put together the ready-made texts and the right places to contact for you.

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General information for self-help, not legal advice (RDG). In case of a high loss or uncertainty: contact a consumer advice center or a lawyer.