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Landlord wants to enter the apartment? Your rights during viewings

The landlord announces a viewing, or suddenly stands at the door with prospective buyers? Your apartment is your protected space. The landlord may not simply enter; they need a concrete reason and must announce it in good time.

Reach your next steps and the matching ready-made texts in just a few minutes, free of charge:

Clarify the right of entry

Your chances of getting your money back

The apartment is protected by your right of domicile and Art. 13 GG. The landlord has no general right of access; they may only enter for a concrete reason (e.g. meter reading, repair, serious intent to sell or re-let) and after timely announcement.
The landlord may not use a key they kept on their own authority. Entering without your consent can even be trespass.

What you should do now

  1. 1

    1. Check the reason and the announcement

    Is there a concrete reason? Was it announced in good time (usually a few days in advance)?

  2. 2

    2. Coordinate the appointment

    You only have to grant access at reasonable times; propose suitable weekday appointments.

  3. 3

    3. Limit mass viewings

    You do not have to tolerate unreasonably frequent or open 'open house' appointments.

  4. 4

    4. Contest unlawful entry

    If entry occurred without consent or with a key, demand in writing that this be stopped.

Frequently asked questions

Do I have to let the landlord into the apartment?

Only for a concrete reason (e.g. meter reading, necessary repair, serious intent to sell or re-let) and after timely announcement, and only at reasonable times. The landlord has no general right of access 'just like that'.

May the landlord use their own key?

No, not on their own authority. Even if they have a key, they may not enter the apartment without your consent; that can be trespass. Demand in writing that they refrain from this in the future if it has happened.

Take action now

We put together the ready-made texts and the right places to contact for you.

General information for self-help, not legal advice (RDG). In case of a high loss or uncertainty: contact a consumer advice center or a lawyer.