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Landlord not repairing? How to enforce your rights

A defect in the apartment (broken heating, leaking roof, defective boiler) and the landlord simply does nothing? You are not powerless: you can compel the repair, reduce the rent and, in an emergency, commission it yourself.

Reach your next steps and the matching ready-made texts in just a few minutes, free of charge:

Set a deadline / enforce the repair

Your chances of getting your money back

The landlord must keep the apartment in usable condition. For the duration of a significant defect the rent is reduced (§ 536 BGB), and you can demand that it be remedied.
If the landlord does not react despite a deadline (or, in the case of urgent danger, immediately), you may have the defect remedied yourself and demand the costs back (self-remedy/reimbursement of expenses, § 536a Abs. 2 BGB).

What you should do now

  1. 1

    1. Report the defect

    Report the defect in writing and ask the landlord, with a reasonable deadline, to repair it (§ 536c BGB).

  2. 2

    2. Reduce the rent

    Reduce reasonably for the duration of the defect (under reservation) to build pressure and compensate the damage.

  3. 3

    3. Threaten self-remedy

    If there is no reaction, announce that you will have the defect remedied yourself after the deadline expires and bill the costs.

  4. 4

    4. Act immediately in case of danger

    In case of urgent danger (for example heating failure in winter, water damage), you may act even without a long deadline and demand reimbursement of the expense.

Frequently asked questions

May I commission a tradesperson myself if the landlord does not react?

Yes, under conditions: if the landlord is in default with the remedy (after a deadline) or the repair is urgently necessary, you may have the defect remedied yourself and demand reimbursement of the necessary costs (§ 536a Abs. 2 BGB). Document everything.

Can I reduce the rent at the same time?

Yes. The rent reduction takes effect by operation of law for the duration of a significant defect (§ 536 BGB), regardless of whether you additionally enforce the repair. Report the defect and reduce reasonably, best under reservation.

Take action now

We put together the ready-made texts and the right places to contact for you.

General information for self-help, not legal advice (RDG). In case of a high loss or uncertainty: contact a consumer advice center or a lawyer.