Streaming subscription gets more expensive: price increase and special termination

Subscription providers like to raise prices. A unilateral price increase is, however, not automatically effective: often you need genuine consent, and you have a termination right. If you do not react, the higher price may apply depending on the contract terms, so you should review price increases deliberately.

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Your chances of getting your money back

A price increase during a running subscription requires a valid contractual basis. Mere silence cannot support every increase; for substantial changes, express consent is often required.

As a rule, with a price increase you have a special termination right effective at the time it takes effect. That way you can end the subscription instead of paying the higher price. Watch the notice period.

What you should do now

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1. Check the increase
Clarify whether the increase was announced and whether your consent is required or assumed.
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2. Make a decision
If you do not want to pay the higher price, use the special termination right or object to the change.
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3. Act on time
Terminate or object in good time before the increase takes effect.
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4. Check payments
Monitor the debits and reclaim overpaid amounts if the increase had no basis.

How to spot the scam

The price increase is pushed through only through silence ('deemed accepted').
The special termination right is concealed.
The higher price is still debited despite termination.

Frequently asked questions

May the provider simply make my subscription more expensive?

Not automatically. A price increase needs a valid contractual basis. Mere silence cannot support every increase; for substantial changes, express consent is often required.

Can I terminate because of the increase?

As a rule yes. With a price increase you usually have a special termination right effective at the time it takes effect. That way you can end the subscription instead of paying the higher price. Watch the deadline.

What if I do not react?

Depending on the contract terms, the higher price may then apply. That is why you should review price increases deliberately and decide in good time whether you consent, object or terminate. React before the increase takes effect.

Take action now

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General information for self-help, not legal advice (RDG). In case of a high loss or uncertainty: contact a consumer advice center or a lawyer.