Your right to your patient file: access and copies
What is actually in your patient file? You have the right to find out. The doctor or clinic must grant you access and, on request, hand over copies, which is important, for example, when changing doctors, seeking a second opinion, or suspecting a treatment error.
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Demand access to the file →Your chances of getting your money back
What you should do now
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1. Request it in writing
Demand access to the complete file and/or copies, preferably in writing with a deadline.
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2. Specify the scope
You can request the whole file or specific documents (e.g. findings, images).
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3. Clarify the costs
For copies, the actual costs are to be reimbursed; ask in advance about the amount.
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4. If refused
If access is refused without a valid reason, refer to § 630g BGB; in a dispute, patient counseling helps.
Frequently asked questions
Do I have a right to my patient file?
Yes. Under § 630g BGB you have a right to immediate access to your complete patient file and to copies (on paper or electronic). This includes findings, diagnoses, treatment courses, doctor's letters, and examination results. For the copies, the doctor may charge the costs actually incurred.
Can the doctor refuse access?
Only exceptionally and with reasons, for example if significant therapeutic reasons stand against it or protectable rights of third parties are affected. A blanket refusal is impermissible. If the doctor persists in the refusal without cause, you can rely on § 630g BGB and involve the independent patient counseling.
Take action now
We put together the ready-made texts and the right places to contact for you.
General information for self-help, not legal advice (RDG). In case of a high loss or uncertainty: contact a consumer advice center or a lawyer.