Expensive matchmaking contract? You can get out of it
A matchmaking service sold you expensive 'partner suggestions', often several thousand euros in advance? You are not trapped: you can cancel such contracts at any time, and a large part of the prepayment is often refundable.
Reach your next steps and the matching ready-made texts in just a few minutes, free of charge:
Cancellation and refund →Your chances of getting your money back
What you should do now
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1. Check the contract
How was it concluded (at the door, by phone, online)? Then an additional right of withdrawal may exist.
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2. Cancel or withdraw
Declare the cancellation (possible at any time) and, if within the deadline, additionally the withdrawal, in writing.
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3. Demand a pro-rata refund
Demand reimbursement for services not yet rendered (partner suggestions not yet handed over).
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4. Stop the debits
Stop ongoing direct debits and reclaim amounts debited without justification.
Frequently asked questions
Can I cancel a matchmaking contract early?
Yes, at any time. These are services of a higher kind, which can be canceled under § 627 BGB without observing a notice period. For services not yet rendered, the prepayment must be refunded pro rata.
Do I get my prepayment back?
For the portion not yet 'used up', generally yes. If, for example, only a few of the paid partner suggestions were delivered, the rest must be refunded pro rata. If the contract was concluded at the door, by phone or online, a 14-day right of withdrawal may also apply.
Take action now
We put together the ready-made texts and the right places to contact for you.
General information for self-help, not legal advice (RDG). In case of a high loss or uncertainty: contact a consumer advice center or a lawyer.