Parking damage: someone drove off? These are your rights
You come to your car and find a dent or a scratch, and the culprit is long gone? Simply driving off is hit-and-run (§ 142 StGB), even for a parking bump. With the right steps you often still get your money.
Reach your next steps and the matching ready-made texts in just a few minutes, free of charge:
Assert the damage claim →Your chances of getting your money back
What you should do now
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1. Secure evidence
Photograph the damage, paint traces and surroundings. Look for witnesses and clues (for example foreign paint chips, a license plate).
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2. Notify the police
Report the incident to the police; this documents the damage and helps identify the culprit (search, keeper inquiry).
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3. Assert the damage toward the insurance
If the culprit is known, ask the opposing motor liability insurance to settle. Get a cost estimate or expert report if needed.
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4. If the culprit is unknown
Check your comprehensive policy. With fully comprehensive insurance the damage is often covered (minus the deductible), although your no-claims class may change.
Frequently asked questions
Is it enough if the culprit leaves a note?
No. Anyone who only leaves a note and drives off can still be liable for unauthorized leaving of the accident scene (§ 142 StGB). It is required to wait a reasonable time and otherwise notify the police.
Who pays if the culprit is not found?
If the culprit remains unknown, you are often left with the costs for pure property damage, unless you have fully comprehensive insurance that covers the damage (minus the deductible).
Take action now
We put together the ready-made texts and the right places to contact for you.
General information for self-help, not legal advice (RDG). In case of a high loss or uncertainty: contact a consumer advice center or a lawyer.