Bought something on a promotional coach trip? Here is how to get out again
A cheap outing, and at the end an expensive contract for a heated blanket or magnetic mattress? Promotional coach trips (advertising and sales trips) often target older people. But you do not have to keep a contract talked into you there.
Reach your next steps and the matching ready-made texts in just a few minutes, free of charge:
Withdraw from the contract →Your chances of getting your money back
What you should do now
- 1
1. Secure the documents
Collect the contract, receipt and promotional material of the trip.
- 2
2. Declare the withdrawal
Withdraw from the contract in writing within the deadline (as a rule 14 days).
- 3
3. Check for forbidden goods
If it involved medical products, food supplements or the like, the sale was impermissible anyway.
- 4
4. Goods back / money back
Send the goods back and demand the purchase price back; do not be intimidated by threats.
Frequently asked questions
Can I withdraw from a contract from a promotional coach trip?
As a rule yes. Since the contract was concluded off business premises, you have a right of withdrawal of normally 14 days. If you were not properly instructed about the right of withdrawal, the period is extended considerably. Declare the withdrawal in writing and send the goods back.
What may not be sold on a promotional coach trip?
Certain products are forbidden at such sales events, among them medical products, food supplements and certain financial products. If they are sold nevertheless, that is impermissible. In addition, organizers must notify the trip to the authority in advance. Do not let threats or pressure keep you from your withdrawal.
Take action now
We put together the ready-made texts and the right places to contact for you.
General information for self-help, not legal advice (RDG). In case of a high loss or uncertainty: contact a consumer advice center or a lawyer.