Changing doctors: taking your records and findings with you
When switching to a new doctor or clinic, it makes sense to take your findings and records with you so treatment continues seamlessly. Patients have a right to view their file and to receive copies.
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What you should do now
- 1
1. Request access
Request access to your patient file and copies of the important findings.
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2. Request imaging
Ask for X-ray, MRI, or CT images, often digitally on a data carrier.
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3. Arrange the transfer
Hand the records to the new doctor or have them transmitted.
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4. Clarify costs
Ask in advance about the cost of copies.
How to spot the scam
- The release of findings is refused without reason.
- Examinations are needlessly repeated because records are missing.
- Excessive copying costs are demanded.
Frequently asked questions
Am I entitled to my patient file?
Yes. You have the right to view your complete patient file and to request copies (§ 630g BGB). This includes findings, diagnoses, treatments, and usually imaging as well. The release may not be refused without reason.
What does the release cost?
The doctor may charge for the costs incurred for copies and data carriers. Access itself is to be distinguished from this. Ask in advance about the costs so there are no surprises; unreasonably high flat rates are not permitted.
Do I have to inform the old doctor?
You do not owe a reason for the change. It is only sensible to request the necessary records in good time so the new doctor can continue treatment seamlessly. This way you avoid duplicate examinations and information gaps.
Take action now
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General information for self-help, not legal advice (RDG). In case of a high loss or uncertainty: contact a consumer advice center or a lawyer.