Streaming or subscription getting more expensive? Your special right to terminate
Your streaming service, magazine or software subscription is getting more expensive? You do not simply have to accept a price increase. Depending on the contract you have a special right to terminate, or the increase does not become effective at all without your consent.
Reach your next steps and the matching ready-made texts in just a few minutes, free of charge:
Create a special termination →Your chances of getting your money back
What you should do now
- 1
1. Check the notice
From when does which new price apply and which contract clause is the provider relying on?
- 2
2. Special termination or objection
Terminate as of the effective date of the increase, or object if there is no valid adjustment clause.
- 3
3. Meet the deadlines
React before the announced date so that the increase does not 'slip through'.
- 4
4. Check the debits
If the provider debits the higher amount despite the termination, object and reclaim the difference.
Frequently asked questions
Do I have to accept a subscription price increase?
Not necessarily. If the contract contains a valid price-adjustment clause, this is usually linked to a special right to terminate. If there is no such clause, the increase does not become effective without your consent; then the old price continues to apply.
How do I terminate because of the price increase?
Declare the special termination in text form (for example email) before the increase takes effect, state the reason 'price increase' and request confirmation. For ongoing subscriptions without a valid clause you can also simply object.
Take action now
We put together the ready-made texts and the right places to contact for you.
General information for self-help, not legal advice (RDG). In case of a high loss or uncertainty: contact a consumer advice center or a lawyer.