Housing benefit calculated too low: checking the notice and getting more out

Housing benefit is a subsidy toward the rent. The amount depends on the household size, income and the (capped) rent. If too little is granted, it can be due to wrong input data, such as income set too high or a rent ceiling set too low.

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Your chances of getting your money back

Against the housing benefit notice you can file an objection within one month. Incorrectly set income, too low a number of people or errors with the rent can be corrected this way.

If your circumstances change (rent rises, income falls, household grows), you can file an increase or new application, and the housing benefit is then recalculated.

What you should do now

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1. Check the input data
Compare the income, household size and rent taken into account in the notice with your actual values.
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2. Note deductions
Certain flat rates and deductions reduce the creditable income. Check whether they were taken into account.
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3. File an objection
In case of errors, file an objection in writing within one month and name the incorrectly set points.
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4. Report changes
If the rent rises or the income falls, apply for a recalculation; housing benefit adjusts to the new situation.

How to spot the scam

The notice shows a higher income than you actually have.
A person in the household was not counted.
The rent is heavily capped without a recognizable reason.

Frequently asked questions

Why is my housing benefit so low?

The amount depends on the household size, income and the (limited) rent. Common causes for too little housing benefit are income set too high, a missing person or too low a rent taken into account.

Can I challenge the notice?

Yes, within one month with an objection. Name specifically which data is wrong (income, number of people, rent) and attach proof.

What if my rent increases?

Then you can file an increase application. The housing benefit is recalculated based on the new rent and the current income. Report changes promptly.

Take action now

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General information for self-help, not legal advice (RDG). In case of a high loss or uncertainty: contact a consumer advice center or a lawyer.