Romance scam: what to do?
You met someone online who got close to you, and who now keeps needing money (an emergency, travel costs, an 'investment') but can never meet you in person? These are typical features of a romance scam.
Reach your next steps and the matching ready-made texts in just a few minutes, free of charge:
Next steps and filing a complaint →Your chances of getting your money back
What you should do now
- 1
1. No more payments from now on
No matter how the story sounds: no more money, no 'investment', no 'fee'.
- 2
2. End contact, secure evidence
Save chats, profiles, photos and payment receipts, as evidence for the bank and the complaint.
- 3
3. Involve your bank and file a complaint
For card or bank transfer, attempt a recall or chargeback and file a criminal complaint.
- 4
4. Beware of the second wave
Anyone offering to 'recover' your money for an upfront fee (recovery) is almost always the next fraudster.
How to spot the scam
- An in-person meeting or video call never works out.
- Very fast, intense declarations of love.
- Recurring requests for money or pressure toward a crypto 'investment'.
Frequently asked questions
Will I get my money back in a romance scam?
Often difficult, especially with crypto or transfers abroad. If you paid by card or bank, a quick recall or chargeback attempt is worthwhile. It is also important to secure evidence and file a complaint.
How do I recognize a romance scam?
No meeting or video possible, very fast feelings and repeated requests for money or pressure toward an 'investment'. Then: no more payments, end contact, file a complaint.
Take action now
We put together the ready-made texts and the right places to contact for you.
General information for self-help, not legal advice (RDG). In case of a high loss or uncertainty: contact a consumer advice center or a lawyer.