Skip to content
Emergency

Mediation: resolving a dispute without a court

Not every dispute has to go to court. In conflicts, whether in the family, with neighbors, heirs or at work, mediation can help to find a solution together and voluntarily. Often faster, cheaper and less stressful than a lawsuit.

Reach your next steps and the matching ready-made texts in just a few minutes, free of charge:

Clarify the question →

Your chances of getting your money back

In mediation, a neutral, impartial mediator supports the parties in working out a mutually agreeable solution themselves. The procedure is voluntary and confidential; the parties keep the decision in their own hands.
Mediation is especially suitable where the parties continue to have dealings with each other (family, neighborhood, community of heirs, workplace). An agreement reached can, depending on the content, be checked by a lawyer or notarially recorded and thereby made binding.

What you should do now

  1. 1

    1. Check suitability

    Is it a conflict where a mutually agreeable solution is possible?

  2. 2

    2. Find a mediator

    Look for a trained mediator (there are professional associations and lists).

  3. 3

    3. Solve it together

    In the sessions you work out a solution yourselves under guidance.

  4. 4

    4. Secure the result

    Have the agreement legally checked or notarially recorded if needed.

Frequently asked questions

What is mediation?

A voluntary, confidential procedure for out-of-court conflict resolution: a neutral mediator supports the parties in finding a mutually agreeable solution themselves. He does not decide (unlike a judge) but moderates. Mediation is especially suitable for conflicts in the family, neighborhood, community of heirs or at the workplace.

Is the result of a mediation binding?

The procedure itself is voluntary, but the agreement reached at the end can be made binding, depending on the content, through a lawyer-checked written agreement or a notarial recording (for example with arrangements on assets or maintenance). This way what has been worked out together can be recorded in a legally secure form.

Take action now

We put together the ready-made texts and the right places to contact for you.

Clarify the questionCheck a suspicious message
More help: Emergency by phone · Act together · Right to a lawyer · All guides

General information for self-help, not legal advice (RDG). In case of a high loss or uncertainty: contact a consumer advice center or a lawyer.