Fault
Intent or negligence as a requirement for liability.
Many claims require fault: the person acting must have acted intentionally or negligently. Negligence means failing to exercise the care required in everyday dealings. Without fault there is often no liability, except in the case of strict liability.
The relevant statutes
§ 276 BGB
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Related terms
General explanation for self-help, not legal advice (RDG). Individual cases may differ: if in doubt, contact a consumer advice center or a lawyer.