Share an experience or ruling

Your case can help the next person. Won or lost: every real, anonymous experience and every ruling shows others that standing up for yourself is possible and how it can be done.

Possible without an account. Nothing is published automatically: we review and anonymize every contribution first.

Please keep it anonymous

No real names, addresses, dates of birth, account or customer numbers.
You may name companies factually, but do not insult anyone as a "fraudster".
For rulings: ideally only if they have been published publicly. Otherwise keep it anonymous.
Do not make anything up. Only what really happened helps others.

What would you like to share?

HeadingBest in the first person, e.g. “I got a payment reminder for goods that never arrived”

Categoryoptional, e.g. “Online shopping · payment reminder”

What was it about?One or two sentences on the starting situation.

How it wentOne step per line. Optional.

How did it turn out?Honestly, even if it stayed open or went badly.

How long did it take?optional, roughly

What can others take away from it?One point per line. Optional.

Your emailoptional, only in case we have a query. Never published.

I confirm that my contribution may be published anonymized and contains no personal data of others. I understand that the operator reviews and shortens it before release.

Appears only after we have approved it.

A self-help tool, not legal advice (RDG). We store your contribution for review. More in the privacy policy.