Get your money back

Just lost money? Take a breath, we will now go through this calmly step by step. Choose below how you paid, briefly describe what happened, and you immediately get your next steps: ready-made texts for buyer protection, a bank recall and a criminal complaint, with the right places to contact and the deadlines.

A tool, not legal advice. You review and send every text yourself.

How did you pay? (or where did it happen?)

Bought via eBay? Then eBay buyer protection applies, file the request directly in the purchase. Good chances.

What happened? , briefly in your own words. This is the most important part.

Amount in euros

Date (payment / incident)

Other party (optional: username, seller, email or recipient IBAN)

Your name (for the complaint / letters)

I have already paid / handed over data